Terms of Service

Effective Date: 16th November, 2025

Overview

This website is operated by Firmament Trading Ltd (trading as LABSTORE WORLD).
Throughout the site, the terms “we”, “us”, and “our” refer to LABSTORE WORLD.

LABSTORE WORLD offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Your continued use of the site constitutes acceptance of these Terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.

SECTION 1 – COMPANY INFORMATION

LABSTORE WORLD is operated by Firmament Trading Ltd, Company No. 16798247, registered in England and Wales.
Registered office: 7–13 Whitcomb Street, London, England, WC2H 7HA.

LABSTORE WORLD operates as the digital and e-commerce platform for the LABSTORE group, which includes:

  • Atrium Clothing Ltd (t/a LABSTORE LONDON) — physical retail store at 9–10 Newman Street, London W1T 1PB.

  • Nocturne Clothing Ltd (t/a LABSTORE WESTEND) — physical retail store at 7–13 Whitcomb Street, London WC2H 7HA.

Products listed on this website may be sold, fulfilled, or shipped on behalf of LABSTORE LONDON or LABSTORE WESTEND, as clearly stated on product pages or invoices.

SECTION 2 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.
You may not use our products for any unlawful purpose nor violate any applicable laws, including copyright and intellectual property laws.

Any breach or violation of these Terms will result in an immediate termination of your Services.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted across networks.
Credit card information is always encrypted during transfer via secure payment gateways (e.g. Shopify Payments, PayPal, Stripe).

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.

SECTION 4 – ACCURACY AND COMPLETENESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Content is provided for general information and may change at any time without notice.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online.
Products and pricing are subject to change without notice.

Colours and images are displayed as accurately as possible, but we cannot guarantee exact monitor display accuracy.

We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to discontinue any product at any time.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.
Orders may be limited per person, per household, or per payment method.

You agree to provide current and accurate purchase and account information so that we can complete your transactions and contact you as needed.

For more detail, please review our Return & Refund Policy.

SECTION 7 – THIRD-PARTY SERVICES AND LINKS

We may provide access to third-party services (such as payment processors, analytics tools, or shipping partners) over which we have no control.
Your use of such services is entirely at your own risk and subject to the third party’s own terms and privacy policies.

SECTION 8 – USER CONTENT AND FEEDBACK

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively “feedback”), you agree that we may edit, copy, publish, or use them in any medium without restriction.

We are under no obligation to maintain any submission in confidence, pay compensation, or respond.
You agree that your submissions will not violate any rights of third parties, including intellectual property, privacy, or publicity rights.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy, available at https://labstoreworld.com/pages/privacy-policy

LABSTORE WORLD acts as the data controller for its own customers and as data processor for LABSTORE LONDON and LABSTORE WESTEND, in accordance with UK GDPR.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies (e.g. product descriptions, pricing, availability).
We reserve the right to correct any errors and update information or cancel orders at any time without prior notice.

SECTION 11 – PROHIBITED USES

You may not use the website or its content for any unlawful or abusive purpose, including but not limited to:

  • violating laws or regulations;

  • infringing intellectual property;

  • transmitting malware or spam;

  • collecting others’ personal data;

  • or interfering with website functionality.

Violation of this policy may result in termination of your access.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”, without warranties of any kind.
We do not guarantee uninterrupted, error-free operation, or that results will be accurate or reliable.

To the fullest extent permitted by law, LABSTORE WORLD, LABSTORE LONDON, LABSTORE WESTEND, and their officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless LABSTORE WORLD and its affiliates (including LABSTORE LONDON and LABSTORE WESTEND) from any claims or damages arising out of your breach of these Terms or violation of any law.

SECTION 14 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 15 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms by posting updates on this page.
Your continued use of the website constitutes acceptance of any changes.

SECTION 16 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: info@labstoreworld.com
Mail:
LABSTORE WORLD
Firmament Trading Ltd
7–13 Whitcomb Street, London WC2H 7HA, United Kingdom